Updated January 15, 2018
What Information Is Collected
You can visit our website to read and learn about our products without telling us who you are and without revealing any personal information. However, to receive certain services or to participate in any special programs you may need to provide personal information.
We collect your personal information to provide you with service or information, as well as to give you a customized interactive experience. Collecting your information helps us deliver new products and services that meet your needs. We collect personally identifiable information when you submit it to us in connection with one or more specific purposes, which are described below under “How Collected Information Is Used.” The personally identifiable information we may collect includes, but is not limited to, your:
- Telephone number(s)
- Email address
- User name and password
Failing to provide requested information will not inhibit your ability to browse the website, but it may prevent you from being able to complete certain transactions or receive certain services from us through this website.
We may combine the information that you submit to us with information related to your online and offline transactions with us, as well as with information we receive about you from credit reporting agencies, our related entities, and other third parties.
As part of the standard operation of our website, certain non-personal, anonymous information may be automatically provided to our web servers by your computer. For each visitor to our website, our web server automatically recognizes the visitor’s domain name or IP address (where possible), but not the visitor’s e-mail address. An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, web servers can identify your computer by its IP address. In addition, we may collect your browser type and operating system. Except as otherwise explained in this statement, we may combine the non-personal information we collect from you (as described above and as described below, under “Cookies & Tracking”) with your personal information.
Cookies & Tracking
Our website may use cookie and tracking technology depending on the features offered. Cookies are short strings of text sent from a web server to a web browser when the browser accesses a website. A cookie typically contains, among other things, the name of the cookie, a unique identification number, an expiration date and domain name information. Cookies may be “session-only” or “persistent.” Persistent cookies last for more than one visit and are typically used to allow a visitor to our website to personalize his or her experience.
You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We may also use pixel tags (also known as “clear gifs,” “web beacons” or “1-by-1 gifs”) on our website and in our advertisements. Pixel tags may be used to collect a variety of information about your visit to our website and your interaction with our advertisements, including the pages you view, the features you use, the links you click and other actions you take. We use this information to provide personalized and relevant website content and advertising to you, to measure the effectiveness of our marketing and advertisements, to enhance the effectiveness of our website, to compile aggregate usage statistics, to determine if errors are being encountered on the website, and for other internal business purposes. We may work with related entities and other third parties such as our service providers to help us track, collect and analyze this information.
We may share aggregate cookie and tracking information with third parties. We may share website usage information about visitors to our website with third-party advertising companies. These companies employ cookie and pixel tag technology to measure and improve the effectiveness of ads for their clients. To do so, these companies may use information about your visits to this website and other websites. This information can include: date/time of banner ad shown, your cookie and the first three octets of your IP address. These companies do not collect personally identifying information. This information can also be used for online preference marketing purposes.
How Collected Information is Used
We use the information we collect to understand your needs, to provide you with a better service and in particular, for the following purposes:
- To conduct other transactions you request.
- To service your account with us, to respond to your questions, and to contact you when necessary.
- To provide you with discounts, coupons, offers, and other information, opportunities and services that may be of interest to you.
- To assist us in providing better products and services (for example, we may contact you by telephone, mail or email to assist us in evaluating the performance of our staff, to assess the quality of product and service received, and to help us improve our website, facilities and services).
- To compile statistics and analysis about our customers’ use of our website, products and services. These statistics are only used internally to enable us to provide better customer service and products to you and other customers in the future.
- To learn more about our website traffic patterns and other use in order to improve the functionality and features of our site.
- To help us to operate, maintain and improve our systems and website.
PLEASE BE AWARE THAT, UNLESS PROHIBITED BY LAW, YOUR USE AND/OR CONTINUED USE OF THIS WEBSITE SIGNIFIES YOUR EXPRESS CONSENT THAT INFORMATION MAY BE TRANSFERRED TO, OR STORED ON SERVERS, AND PROCESSED OUTSIDE THE COUNTRY OF YOUR RESIDENCE. PLEASE ALSO BE AWARE THAT THE PRIVACY LAWS OF THE UNITED STATES, OR OTHER COUNTRIES WHERE INFORMATION MAY BE STORED, MAY NOT BE AS COMPREHENSIVE OR OFFER AS MUCH PROTECTION AS THE LAWS OF OTHER COUNTRIES.
With Whom the Information may be Shared
We may disclose the information we collect from and about you: (1) when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers or other users of our website, or anyone else who could be harmed by such activities; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (3) to our related entities for research and analytical purposes; (4) to our business partners and/or third parties, subject to confidentiality agreements as appropriate, for administrative, technical support or other business purposes as necessary to facilitate our transactions with you; (5) to analyze our data or to maintain and improve our services; or (6) otherwise with your consent. We or our related entities may sell or buy other businesses or entities. In such transactions, your personal information may be one of the transferred business assets. Also, in the event that we or substantially all of our assets are acquired, your personal information may be one of the transferred assets.
We may also share aggregated information about our customers with our advertisers and our marketing partners. We may share website usage information about visitors to our website with third-party advertising companies as described above under “Cookies & Tracking.”
This website is not directed to, and we do not knowingly solicit personal information from, children under the age of 13. We recommend that parents actively participate in their children’s use of the Internet. If you are under the age of 13, please do not submit your e-mail address or any other personal information to us through this website.
Choices You Can Make About Your Information
If you do not want us to share your information for general marketing or promotional purposes, you may opt out by contacting us at [email protected]
To Correct or Change Your Information
We are concerned about the accuracy of the information we collect and make efforts we deem appropriate to ensure that the information we have is accurate. You may contact us at:
Attention: Privacy Officer
1615 East 7th St. Unit 304
Austin, TX 78702
We reserve the right not to allow access to your information if we believe in good faith that such disclosure is prohibited by law or if the rights of another individual might be violated.
We are concerned with the security of your personal information and try to provide secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet. Once we receive your information, we take steps that we believe are reasonably appropriate to protect its security, both internally and externally, from loss, misuse, unauthorized access, disclosure, alteration or destruction, and to ensure the integrity of the data we collect. We use a combination of technological, physical and managerial procedures we deem appropriate to protect this data.
If you have a user name and password for any of the features on our website, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or email for your password. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.
By adjusting the settings in your browser, you can refuse to accept cookies or give yourself the opportunity to accept or reject cookies, or receive notice of cookies. In addition, software programs are available that block cookies. Blocking certain cookies will also block the use of certain pixel tags. Please note that refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.
No Representation or Warranty
Your confidential use of this website cannot be guaranteed by us. We are not responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this website or any information you transmitted to this website.