Boost Customer Convenience with CarServ + Lyft

By May 22, 2018Uncategorized

CarServ, the operating system for auto repair, is proud to announce a partnership with Lyft, the fastest growing rideshare company in the US. Together the two companies will combine CarServ’s optimized repair shop workflow and enhanced shop customer experience with Lyft’s mission to improve people’s lives with the world’s best transportation.

The partnership will simplify the repair experience and increase convenience for vehicle owners. Repair facilities using CarServ can easily request Lyft rides for their customers. The repair facilities can get customers in and out of the door faster while offering their customers a valuable service.

CarServ is powered by machine learning in order to drive efficiency at repair facilities. Our focus is a consistent, high-quality experience for customers; all based on better data and insight around the repair process. CarServ and Lyft now offer a unified repair and ridesharing experience for consumers.

By partnering with Lyft, CarServ service facilities can stop purchasing and maintaining courtesy vehicles, and save money by using Lyft for courtesy rides. These repair facilities can then use those cost savings to devote more resources to fixing more cars, faster. Better operational and customer service can drive revenue growth.

“We’re excited to partner with CarServ to deliver added value to repair shops,” said Ben Sternsmith, Area Vice President of Lyft Business. “Through this integration, CarServ clients can eliminate the longstanding need for courtesy vehicles, leveraging Lyft as an affordable transportation solution. Resulting cost savings can then be reinvested towards fixing more cars, faster, while providing their end customers with a better transportation experience.”

“This is a crucial and innovative step in transforming the consumer experience of automotive repair,” said Mars Mundy, Founder and CEO of Carserv. “As we move toward a future of reduced vehicle ownership, growth of rideshare fleets and subscription-based transportation, CarServ will bring repair facilities into the mobility ecosystem. This will allow the vehicle service industry to adapt to the evolving landscape”

The Carserv operating system provides an end-to-end solution powered by machine learning that will allow service centers to cut costs, improve efficiency and maximize customer satisfaction. CarServ wants to make vehicle service a consistent, high-quality experience for customers because it is our belief that business models which unify consumer experiences will dominate the future of mobility.